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Get in Touch with Seraphine Jewellery

Welcome. We're so glad you've chosen to connect with us. Whether you have a question about a piece that has captured your heart or need assistance with a recent order, our dedicated client service team is here for you.

Your happiness is at the centre of our world. We promise a thoughtful, personal reply as quickly as we can.

Reach us anytime at:

Contact Form: You can also reach us using the contact form on this page. Please include a valid email address so we can send our reply.
Business Days: Monday–Friday, 10 AM–4 PM EST

Business Information

Seraphine Jewellery is a brand owned and operated by Quoship LLC.

Legal Company Name: Quoship LLC
Company Number: 2026-001937733
Store Name: Seraphine Jewellery

30 N Gould St Ste N
Sheridan, WY 82801
United States

Need Help With Something?

Here's how we can help you faster:

  • Order Status: Waiting for a delivery update? You can check the latest status of your shipment on our Track Your Order page.
  • Returns or Exchanges: If your piece isn’t quite perfect, we’ll make it right. Please review our Refund Policy to begin the process.
  • Product Questions: Inquiring about materials, sizing, or finding the perfect piece for an occasion? We love sharing the stories behind our collections.
  • Collaborations or Press: We are always open to exploring exciting opportunities with stylists, creators, and members of the press.

Quick Tip

To help us assist you as quickly as possible, please include the order number from your confirmation email when contacting us about a specific purchase. It helps us find your details in a flash.

We're not a faceless corporation. We're a small, passionate team committed to creating beautiful jewellery and providing an equally beautiful experience for our customers. Thank you for being a part of our community.

Talk soon,
The Seraphine Jewellery Team

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