Contact information

Your experience with Seraphine Jewellery is our highest priority. Whether you have a question about a particular piece, need advice on styling, or wish to enquire about an order, our dedicated team is here to provide you with personal and thoughtful assistance.

How to Reach Us

We invite you to connect with us through the method that suits you best. We aim to respond to all enquiries within one business day.

Email & Online Form

For detailed questions or order-related matters, email is often the most effective way to get in touch. You can reach us directly or use the secure form on our website. Please ensure you provide a valid email address so we can reply to you.

Telephone Support

If you would prefer to speak with us, you can call us during our support hours. Our team is available from Monday to Friday, 10:00 AM to 4:00 PM EST. Please be mindful of the time zone difference when calling from the UK.

Business & Registered Address

Seraphine Jewellery is a trading name of Quoship LLC (Company Number: 2026-001937733). Please note that the address below is our registered office for corporate correspondence and is not a retail location or a returns processing centre.

Quoship LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States